There are many cases on the Internet about the problem with fraudulent phone calls from people pretending to be from Microsoft or an ISP and getting people to pay money with what starts out as a free service. See this post for more detail – here. This case happened to a friend of someone I know.
These people phoned up and said that they were from Microsoft and want to fix the problems she had been having with her computer. After a while they convinced her they were real and she let them on to her computer. She watched what they did and to her horror, they copied all her university work off her computer and then deleted it!!
She had to pay £50 for them to “recover” it for her! For a student this is a lot of money! To be conned out of £50 is not nice for anyone.
I cannot stress enough the old rule of, if you didn’t ask them for something then under no circumstances let them in!
There are many more stories out on the Internet but I thought this one was close to home. There have been many attempts on CritchCorp Customers but luckily so far no-one has succumbed to them. Always know who looks after your computer and there is very little for free in this world and computer support is definitely not. Computer systems vary from person to person so always have someone that knows your system and you to best be able to advise you and do not let anyone else touch it!