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How Repair Shops and IT Teams Can Use PC Audit to Generate Professional Spec Reports

A clean, professional spec report changes how a repair shop or IT team communicates with customers and records what is inside a machine. Hand a customer a printed A4 page that lists the processor, the memory with per-slot detail, the storage, the software installed, and any recent errors from the system log — and you have given them something concrete to understand, something to quote an upgrade against, and something to file against the job. Pc Audit Buy from the online shop

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PC Audit does that from a USB stick, in around 10 seconds, on Windows or Linux, with no installation on the machine being audited and nothing left behind when the stick is removed.

Reading the report — what matters for a repair shop

The processor line tells you the model, the number of physical and logical cores, the clock speed and the current load. That is the headline spec — the number the customer usually wants to know, and the number you need before you quote a processor upgrade or explain why a machine is slow.

The memory section is where PC Audit earns its keep for a repair shop. It lists total, used and available memory, and then gives you a per-slot table — slot number, manufacturer, DDR type, speed, capacity and part number for each stick. That is the information you need to quote a RAM upgrade precisely. You can tell a customer exactly which stick to buy, in what capacity, without guessing or opening the case to read labels off existing modules.

The storage section lists physical drives — model, serial, interface and size — and logical partitions with drive letter, type, size and free space. That catches failing drives before they fail completely, and gives you the serial number you need for warranty claims. The partition layout tells you whether a machine is running out of space on the system partition, which is often the real reason a customer thinks their computer is slow.

The software list shows what is installed, with versions. That is useful for spotting outdated or unwanted software during a clean-up, and for recording what is on a machine for asset or compliance purposes.

The system log section flags recent errors worth investigating. Not every log entry is a problem, but the ones PC Audit highlights are the ones that suggest a drive that is starting to fail, a service that is not starting, or a hardware event worth looking at before it becomes a return.

Quoting upgrades with certainty

The per-slot memory detail is the single most useful section for a repair shop that quotes upgrades. Instead of telling a customer “you need more RAM” and leaving them to figure out what kind, you can say “your machine has two DDR4 slots running at 2666MHz, one stick of 8GB in slot 1 and one empty slot, so a single 8GB or 16GB DDR4-2666 stick in slot 2 will double your memory.” That is a quote the customer can act on, and a quote you can stand behind.

Sending the report

The report is a PDF. You can save it and attach it in your usual email program, or use the built-in SMTP option to send it automatically — enter your server details once, confirm them with the Test button, and the PDF is attached and sent from the app. Either way, the customer or site contact gets a clean document they can print, file, or forward.

PC Audit is a product of CritchCorp Computers Ltd. One USB licence covers Windows and Linux. The report is a single A4 PDF per machine. Nothing is installed on the machine you audit.

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