Microsoft rejecting emails as spam

Microsoft blocks emails from legitimate sources

Once again in the war on spam, there are friendly casualties. Many users are reporting that their emails are not getting through to Hotmail and Outlook.com users. Some of our clients are reporting that they are not receiving emails to their Microsoft email addresses from us. This of course risks users not receiving important emails about their domains and services. Read More

Microsoft admits Outlook.com hacked

Micrsoft Outlook.com hacked

 

Microsoft has admitted that its Outlook.com platform was hacked. Users of its email system are affected. That includes Outlook.com, MSN and Hotmail email accounts.

A support agent had their credentials compromised by hackers. The hackers had full access to Outlook.com which also hosts the msn and Hotmail email accounts. Microsoft will not admit to how many users are affected but say that they have contacted affected users and also as a precaution made them all change their passwords although they say that there are no user credentials that have been compromised.

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Claims that it has been going on for longer

Microsoft dismissed claims that the breach had been going on for around 6 months and stated that it had only been between January 1st and March 28th 2019.They also claim that only around 6% of the total affected users had been fully breached. Certainly the hackers had full access to email and attachments of those affected.

The Managing Director and a Security Expert at CritchCorp Computers Ltd stated:

It seems unlikely that they had different levels of access to users email accounts and more likely that they had full access to all the accounts. However as Microsoft will not elaborate on breach it is difficult to say.

Screen shots of the breach have been provided to Microsoft, which prompted them to admit that the hack had happened and further screen shots to admit to the extent of the hack.

What they may have done

You may well have noticed more phishing emails during this time and indeed in the future. These emails may come from someone you know and use your name in them. They may well urge you to click a link which will inevitably ask you for money in some way, or infect you with a virus that will steal credentials to banking sites or other high value websites.

You should always be vigilant when receiving email and even more so when it comes from a free email account such as Hotmail or Outlook.com but now you will need to extra vigilant.

There is also a suggestion that they may have used the breach to reset stolen iPhones. Apple has started to tie iPhones to the email address. Therefore only the email address holder can reset the phone to factory default.

What to do if you use Outlook.com

If you know of any Outlook.com users then you should urge them to immediately check their email for a message from Microsoft. In any case perhaps change their password and/or email service provider. We recommend SecuredMail.App, BasicMail or our Cloud Mail accounts as an alternative to any free or paid for email service. All are available from our store and can replace Outlook.com, Gmail, yahoo mail and iCloud mail.

Keep Safe

CritchCorp Computers Ltd

 

Why pay for email when Gmail is free?

This is a question we are often asked:

Why should I pay for email when I can get Google Mail for Free?

There are many reasons for this; we usually don’t need to mention more than a couple before people understand the importance of paid versus free email.

Firstly, I believe that if you use email for business then it is not a good sign for your business if you use insecure free email to keep customer data. The fact that you can’t or won’t attempt to look professional and keep the basics, email, secure as possible, is a big indicator of other parts of your business where you may not have adequate standards and for many that mean potential clients will be put off. I personally will not use anyone who uses a free email address for any type of business. Using your own domain and email is not necessarily expensive and is no guarantee of anything, but it is the first hurdle and if you fail here it doesn’t matter that you have any awards for this and that and customer comments and reviews because I will not entertain the idea. This is shared by many people that I know. Remember that fraudsters generally don’t bother to use their own domain name as they need to keep costs down and be able to change at the drop of a hat, so they use free email. Most people who sign up to us with free email accounts were just fraudsters trying their luck with us, that is why we no longer accept free email account signups.

Even if you don’t use it for work or business then it’s better to have your own domain and email that you can control. Anyone can get a free email from Google and most fraudsters use Gmail or some other free email account to con people all the time, so you really will put some people off from even looking at you if your email address is a free account. I know that I will not entertain any business that uses them and one of the main reasons is below.

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