Black Friday and Cyber Monday Sale 2018

We don’t believe in putting the prices up before the sale as many companies seem to do these days in preparation for Black Friday; we love to give you a proper sale! In fact we haven’t put our Feature Rich Hosting packages up for over 10 years! Yes we are proud to say that we have not increased our main prices and in fact we have reduced prices on many of our products and services to bring you even more value for money.

We have had a look around at what the other hosting companies are doing, and we feel confident to say that our sale is the best by far. We are offering 50% off for 12 months hosting on any new Feature Rich Hosting Account. Yes one whole year of half price hosting on our fantastic Feature Rich Hosting Platform and a FREE domain name, in fact look at what you get with your account  –

  • 12 months ½ price hosting
  • 1 x FREE domain name*
  • FREE Portable Power Bank (Business accounts; other accounts get up to 75% off)
  • FREE SiteLock Lite website security
  • Latest hardware (Recently updated)
  • Up to Unlimited disk space*
  • Up to Unlimited data transfer*
  • Full DNS control*
  • Unlimited Email accounts included (POP3/100Mb IMAP)*
  • SQL Servers*
  • One Click install software (x9)*
  • Custom error pages*
  • 30x redirects easy setup console*
  • Choice of PHP version (x4)*
  • PHP.ini editor*
  • Graphical statistics*
  • and much more*

To order your Feature Rich Hosting Account click here.

Don't forget to use promo code: BlackFridayHosting at the checkout

* = Depends on hosting account selected, see the shop item for individual account quantities and TLD availability.

The promotional period is from Friday 23rd November 2018 to Monday 26th November 2018.

Some optional hosting add-ons are not included in the sale and will be charged at the normal price if required. The offer applies to new hosting accounts only for both new and existing customers taking out a new hosting account during the promotional period. Other billing options are available; please submit a support ticket before purchase requesting a promotional code for this offer on your chosen available billing options. Renewal will be at the normal price. We do not have minimum contracts for hosting but if you cancel before your subscription period is up there is no refund. You can choose your subscription period and cancel at the end of the period.

Special Offer Domain Pricing

Some of the registries that own the TLDs are running promotions, that means that we can pass on the savings to you. Unlike other hosting companies that keep all the savings for themselves, we believe that we should pass them on to you, our loyal clients. So for as long as they are giving us a discount we will pass it on to you!

The following domain names are on or will be on special offer pricing.

Now on:

  • .ONLINE* was £30.00 now £8.00
  • .TECH** was £42.50 now £18.00
  • .SPACE** was £25.00 now £8.00
  • .WEBSITE** was £25.00 now £9.00
  • .CO* was £24.00 now £15.00
  • .ME* was £20 now £12.00
  • .CLOUD* was £15.00 now £10.00
  • .STORE** was £60.00 now £20.00
  • .SITE** was £30.00 now £15.00
  • .XYZ* was £13.00 now  £4.00

End dates

* = due to end 31st Decmber 2018

** = due to end 31st March 2019

All prices exclude VAT which will be added at checkout.

We reserve the right to stop the promotional pricing at any time without notice. Renewals will be at the then prevailing full price. Promotional offer price is for new domain registrations only. New and existing customers can take advantage of this promotional price for registering new domains in the above TLDs.

Children in Need appeal 2018

Nominet are the Domain Registry for the .UK domain name space and they are helping the BBC Children in Need appeal this year. From 8th October to the 19th November 2018 they will give £1 to Children in Need for every full price domain name that is bought in the .uk domain name space. We think that this is a great idea and in order to help them to raise as much money as possible we are getting behind them. We give you a FREE domain name with every hosting account but as we pay the full price for the domain that means that by purchasing one of our Feature Rich Hosting Accounts and choosing a .UK* domain name you will be helping Children in Need also.

*any new registration of a .co.uk, .uk, .org.uk and .me.uk will qualify as long as it is not already part of a Nominet promotion. Domains bought through CritchCorp Computers Ltd promotions will count unless it is part of Nominet Promotion. The only one scheduled to be affected is the RoR promotion starting 1st November 2018. These domains will not count towards the Children in Need donation. All others, including those that are free with other products will count.

If you were thinking about buying a new domain name for a project or new product or promotion then now is the time to buy the domain name in the .UK domain space and you can help Children in Need. Click here to get started.

Nominet are proud to be helping Children in Need, it is part of their mission to help individuals achieve more online. Their donations will fund projects that use digital technology to support vulnerable young people who can benefit the most from new advancements in tech and digital inclusion.

BBC Children in Need is the No. 1 children’s charity in the UK. In 2017/18 it supported 2,600 projects across the UK, improving the lives of over 600,000 children per year. We are proud to be supporting them.

The main televised appeal show will be on the 16th November 2018 (in 2017 it had 7.1 million viewers)

To read more about Children in Need click here.

Nominet has pledged a minimum commitment of £200,000, so let’s help them to raise this and more for this year’s Children in Need

A New Domain Name Scam

Domain names are big business, well if you hold a lot of them or the right ones they can be. We charge £2.99/year (plus VAT) for a co.uk domain name. I have seen people or companies that charge over £50/year for these same domain names. Unscrupulous or just business? I would say that it is just business. A company can charge what they like for a domain name, there is no real limit on it and the customer is free to choose where they purchase them from. We love domain names but we do not charge the Earth for them. People are able to choose whether or not they want to pay prices as high as that or pay our prices. I have not really looked in to many of these companies that charge a high premium beyond the information on their website and it appears to me that they do not really want more customers, they are happy with what they have and that’s that.

There of course, have been some domain name companies that try to scam people either out of their domain name or just to win the business. Whichever it is I do not agree with underhand tactics to get business. People come to us because we are honest and open and we do an excellent job, not because we conned them in to moving to us.

The one that most people have probably seen the most is a company, that I will not name but they have been conning people for years now and more recently have been trying to clean up their act to appear more professional. They send out postal letter and emails to the registrant (owner of the domain name) and in the beginning they said that if they did not pay this extortionate rate their domain name would be lost forever. Anyone dumb enough to fall for it could have fallen in to many problems, as they were effectively transferring their domain name to another company and their website, emails and everything else could easily have stopped working and been lost. On top of the fact that they have paid a lot more for the domain name renewal than was necessary.

Always know who you have registered your domain name with and check with them first before renewing anything with a third party. This particular company have been forced by trading standards, I believe, to clean up their act. They still send out ridiculous emails and letters to try to steal customers from other companies, in my opinion, by deception. Their latest one stating that if you do not take their offer of SEO and domain name then no-one will be able to find your website. I will not go in to the technically details of this but to anyone with any technical ability they know this is not true, but it must be fooling some unwitting domain name holders or they would stop.

Another long running scam is the Asia domain name company that tells you that someone is trying to register a domain name that is similar to yours and they are going to give you first refusal of the domain name. A scam as well that has forced thousands of people to buy domain names that they do not need or want.

The latest email to go to domain name owners is one that is intended to scare you though showing you a whole lot of technical information about your domain name. All of it is probably true but means nothing in the context. From what I can see their whole point of sending you a large font email telling you that your whois information has been updated (which is a lie) is to get you to purchase other domains from them. I have not been any further and I have only just seen this one going round so I am sure that we will see what devastation it causes in the coming weeks and months.

If you own a domain name make sure you know the basic information of who it is registered with and when it is due for renewal. Even if you have technical people to look after things like that for you, make sure you have basic information (read: http://www.cc-computers.biz/Blog/?p=228 to make sure you don’t lose your domain name)

Be vigilant with emails and letters that come in the post telling you that you need to do something, check with the right people first.

Support Team

CritchCorp Computers Ltd.

Prices correct at date of publish.

Domain Name Owners Beware!

It is your Domain Name!

Everyone who owns a domain name (which is just about everyone today), needs to be aware of how the domain names work, and not in a technical way. That is to say that there are three parts to every domain that you need to be aware of and where it is. There is a lot to be said for keeping everything in the same place but it not necessary and can sometime be beneficial to have them in different places. As long as you know where each of them are, and you keep control of them.

If you do not know too much about them then it is worth learning where the most important parts are. The most important parts can be different to different people, but make sure you know how each part is affected by the other. Here is a brief list of each part and how it is currently in relation to our hosting platform.

Registering a Domain Name/Renewing a Domain Name & DNS Server Location

We have a billing website (www.yesDomains.co.uk) from here you can register any domain name you like (from the supported list see: https://www.yesdomains.co.uk/whmcs/domainchecker.php for our current list and prices), it is important to note that this is one of the most important parts to the domain as your website, email and any other service will use this. From here you can control ownership of the domain and where the DNS servers are to be held, as well as the billing/ordering/cancelling of any additional add-on products. You can also preform transfers in to and away from our servers in this section.

DNS Servers

The next part which is important is the DNS servers. These are the servers that tell anyone on the internet how to find you. By default these are pointing to our DNS servers as they work with our hosting control panel but they could be pointing to anywhere. The DNS servers contain a list of the resources and where your computer (or any device) can find them. So you want to get to your website; you type in www.your-domain-online.com and your computer will then go and ask the DNS server how to get there. It will then be told to go to our hosting server and there it will find your website and display the pages on your computer. In the same way, when someone send you an email the senders email server will look-up your email server by querying the DNS server. You will have received another control panel login when you opened your hosting account and this is where you will be able to add email addresses and find the details to add your website and crucially, control what is in the DNS servers. Many of our customers have their own email server or they use one of our dedicated or cloud servers for their website, this means that they are no longer in the default location and these resources are in a different place. This is all made possible by DNS. By adding a record to the DNS server to tell computer to find your website at a different location and to send email directly to the server in your building. These sorts of things are usually handled by your technical team or by us on your behalf.

So as you can see it is possible to have the resources in different locations and even with different companies. It is therefor important that you keep control of and have access to the main parts of the services you need the most. Looking at it like this there are three levels:

Level 1

Access to the domain name billing and DNS server location. If you lose control of this then you probably do not own the domain anymore and the website and emails can be diverted away.

Level 2

Access to the DNS servers them selves to add or delete resources (www, email, etc.) Lose of this section would be a disaster but not the end of the world. Using the Level 1 access you can retake control of your domain and re-setup the DNS server settings. It would require some help from technical people but it can be fixed, and perhaps even put back to the way it was.

Level 3

Access to the resources themselves. This is to the actual pages on your website or to setup and remove email addresses. Loss of this could be each resource or if on a standard hosting platform they would be together with the DNS, Level 2 above. If the website is important and you have a copy then you can reset it up again, the same for emails. This is where most developers of websites would need access. If you have a company that looks after all your IT then they would probably need access to this and level 2 access. Unless they are a registrar they would probably not need access to Level 1. A registrar is bound by the rules of each Registry that they support and should act accordingly. Ensure you check that they are an authorised Registrar or a reseller of an authorised registrar. If they are only a reseller then check with them that any domain names that they hold for you are:

  1. Registered in your name
  2. You have full and complete access to the domain names registry level functions namely:
    • DNS server addresses
    • Transfer Key (also known as EPP key or Authorisation Key)

If you have someone who does your website for you then they will need access to the webserver (usually through FTP) and possible to the MySQL or database server. They may also need access to the DNS servers to add resource locations. They probably do not need access to the billing side or the DNS server location settings. In any case it is down to the owner of the domain name to ensure that they have the correct username and passwords to get access to the resources that mater the most to them. In most cases I would say that your domain name is important. You need to make sure you have record of the following:

  • Control panel address (ie www.yesDomains.co.uk)
  • Username
  • Password
  • Renewal date

From this information you can protect your domain name; don’t leave it to someone else. You do not need to be technical to know these things. As long as you have this information a technical person can help you to get the rest going.

If email is important then know where it is hosted and ensure you have control panel access to it, even if you do not use it, make sure you have it. Also true for websites; you may have spent a lot of money having your website built and it would be a tragedy if it were lost because of a billing error or even a technical error. Have a backup of the website and access to the control panel. (ie control.ccc-solutions.co.uk).

As long as you have these then you can find a technical person to put it back together for you and make things work, but if you lose control of any one of these then you will lose your investment: email, website or even the domain name itself.

With our hosting solutions you have control over your domain name, even if you are not technical you need to know you are in control. We provide you with the technical support your require, we can do all the complicated DNS resource location settings for you, but you still have the power. We give you control panel access to your billing and DNS server location that is fully automated and doesn’t require anything from us. If you decide to move elsewhere you can (we hope you would stay) but it is your choice, also you can move domains in to our control panel for safe keeping.

Keep control of your domain name!

We recently had several people try to move their domain name and resources to us from other providers. In one case the web developer had gone AWOL and the owner was not able to get the changes done that he required. We tried to help him to move across and managed to get the website and emails setup but he did not have access to his domain name itself and then the domain name expired. His resources and domain name and DNS servers were with three different companies, which he did not have all the access details to and when he finally managed to convince the right company that he was the owner of the domain name, it was too late, someone else had managed to buy the domain name after it had expired. He has now got to buy a brand new domain name and make everything work with that, including getting all of his customers to the new website address and emails to the new address, all in all a complete nightmare, and all because he did not keep control of his domain name. He though his web developer was taking care of it for him and relinquished control of his entire online life to his web site developer.

Our domains are registered in your name, not ours, we are a Registrar, you are the Registrant, owner of the domain name. Make sure you choose a company that will look after you and your domain not you and their domain.

If you have any questions please submit a support ticket here.

Keep a look out for the new domain name extensions coming soon.

The Support team

CritchCorp Computers Ltd

CritchCorp Computers Ltd becomes an Accredited CentralNic Registrar

 

We are proud to announce that CritchCorp Computers Ltd is now an Accredited CentralNic Registrar. This means that we can now provide you with new TLD names.

The following Top Level Domain (TLD) names are now available

  • uk.com
  • uk.net
  • gb.com
  • gb.net
  • us.com
  • us.net
  • ae.org
  • ar.com
  • br.com
  • cn.com
  • de.com
  • eu.com
  • gr.com
  • hu.com
  • hu.net
  • jp.com
  • jp.net
  • kr.com
  • la
  • no.com
  • qc.com
  • ru.com
  • sa.com
  • se.com
  • se.net
  • uy.com
  • za.com

They will be available in the store.cc-computers.com control panel shortly; if you have any immediate needs then please submit a support ticket from your account and we will get it manually processed for you.

CritchCorp Computers Ltd is an accredited CentralNic Registrar

CritchCorp Computers Ltd